Remote Call Center Support - Earn $50/Hour from Home Job at MORA Asian Fusion, Houston, TX

Y3hZODAvaUhvR2ExeGQwL2g5Q0tsNEgrdUE9PQ==
  • MORA Asian Fusion
  • Houston, TX

Job Description

Are you a skilled communicator with a passion for helping others? Join our team as a Remote Call Center Support Specialist and play a key role in delivering exceptional service to our customers. This high-paying, fully remote position offers flexibility and growth opportunities for professionals with a strong customer service background.

Key Responsibilities
Handle inbound and outbound customer calls professionally and efficiently.
Provide accurate information about products, services, and policies.
Address customer inquiries, resolve complaints, and troubleshoot technical or service issues.
Document all customer interactions in the company's CRM system.
Collaborate with internal teams to resolve complex issues and ensure customer satisfaction.
Maintain a friendly, empathetic, and solutions-focused approach on every call.
Qualifications and Experience

Experience:
Minimum 2 years of experience in a call center, customer service, or support role.
Proven track record of managing a high volume of calls while maintaining service quality.
Technical Skills:
Proficient in using call center software and CRM platforms (e.g., Zendesk, Salesforce, HubSpot).
Strong computer skills, including Microsoft Office Suite and Google Workspace.
Familiarity with VOIP systems or telecommunication tools.
Communication Skills:
Excellent verbal and written communication skills.
Strong active listening skills to understand and address customer needs effectively.

Key Competencies
Exceptional problem-solving and conflict-resolution abilities.
Ability to remain calm and professional under pressure.
Strong multitasking skills and the ability to manage time effectively.
Self-motivated and capable of working independently in a remote setting.
Empathy and a customer-focused mindset to deliver positive experiences.
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Lennar USA

Vice President of Marketing Job at Lennar USA

 ...divisions.Content Development: Work directly with creative team and agencies to design marketing materials and manage consistency and quality...  ....Coordinate sales and marketing related meetings with vendors, ad agencies, etc. as needed.Participate in strategy meetings with... 

PM Hotel Group

Rooftop Bartender | Waymore's Hotel | Modus by PM Hotel Group Job at PM Hotel Group

 ...looking for a hospitality-driven and professional Cocktail Server/ Bartender to join our team in efforts to create a fun, unique, and...  ...candidate is dedicated, personable, professional, and communicat Hotel, Bartender, Beverage Manager, Hospitality, Cocktail Server PM... 

Family Dollar

ASSISTANT STORE MANAGER Job at Family Dollar

 ...Job Description General Summary : Work where you love to shop! Family Dollar is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules and the ability to work... 

The Fountain Group

Medical Reviewer/Safety Reviewer II Job at The Fountain Group

 ...The Fountain Group is a national staffing firm and we are currently seeking a Medical Reviewer II for a prominent client of ours. This position is in North Chicago, IL 60064. Details for the position are as follows: Job Description: ~$33 - $40/hour depending... 

Newport Associates

Virtual Scheduling Assistant (Work From HOme) Job at Newport Associates

 ...commitment. Requirements: Minimum age of 18 and authorized to work in the US. Effective communication skills with a strong sales...  ...experiences for clients from the comfort of your own home, apply now to join our team. Let's make dreams a reality together...