Job Description
CAST has an immediate opening for a Shelter Advocate Weekday Evening/Weekend Daytime position at our Mariposa Haven transitional shelter program.
About the Shelter Advocate Weekday Evening/Weekend Daytime position:
PURPOSE OF POSITION
The Shelter Advocate position is at the Mariposa Haven Transitional Shelter Program under the Empowerment Department. The Shelter Advocate position provides resident supervision, client assistance, and house management for survivors of human trafficking and modern day slavery. This responsible position must maintain a high level of security and confidentiality required for this type of program.
This position requires thorough knowledge and understanding of human rights, and a strengths-based, trauma informed approach in serving clients. The person filling the Shelter Advocate position should be able to intervene effectively in resident crises and conflicts and maintain detailed records and documentation to ensure the smooth operation of the shelter.
SCHEDULE (16 HRS per/Week)
Example of schedule (to be discussed):
Mondays and Wednesdays 4pm-12:30am, and Saturdays and Sundays 8am-4:30pm.
ESSENTIAL DUTIES
Resident Supervision and Interaction:
Provide support and assistance to shelter residents.
Ensure that residents are adhering to shelter guidelines.
Follow all shelter safety and confidentiality protocols and ensure residents do as well.
Help to mediate any disputes and ensure shelter is a hospitable environment for all residents.
Coordinate with Shelter Program Manager and Case Manager on client needs and requests.
Be available to respond to client questions and needs.
Help develop and facilitate house meetings, workshops, and social activities/events.
Ensure that residents have access to household and personal supplies.
House Management:
Document any incidents and resident issues that arise throughout shift.
Review cameras to ensure that the shelter is remaining safe externally.
Report and manage any maintenance issues that may occur.
Ensure all clients are checked in by curfew.
Monitor the house at a minimum of twice per shift to maintain safety of clients and shelter space.
Perform lock up procedures at 11:00pm (if during shift).
Assist with inventory of supplies for the house and residents.
Ensure communal chore assignments are being completed.
Data entry in database before shift ends.
Log activities in the staff log at the end of each shift.
Uphold policies and procedures that contribute to the safety and confidentiality of the CAST Shelter Program.
Crisis Intervention:
Assess and respond to client crises with a strengths-based, problem-solving approach.
Contact Shelter Program Manager or on call staff member if immediate assistance is needed.
Document all incidents and continue to monitor resident relations.
Conflict Resolution:
Assess and respond to conflict and offer a peaceful solution to disagreements.
Contact Shelter Program Manager or on call staff members if immediate assistance is needed.
Document all incidents and continue to monitor resident relations.
Communicate disputes and/or issues that require further intervention to Shelter Program Manager.
Hotline Calls:
Answer hotline calls from CAST's 24/7 hotline during required shifts.
Perform client intake, screen new referrals, triage needs, create initial action plans, and coordinate with client, CAST staff, and partners to address emergency needs.
Document all hotline calls in the database.
*Other duties in line with the Mariposa Haven Shelter Program needs, as needed and requested.
REQUIREMENTS
Bachelor of Arts or Science degree, or extensive experience and demonstrated skills and aptitude considered in lieu of education.
Bilingual preferred (Spanish, Arabic, Amharic or SE Asian).
Demonstrated sensitivity to and knowledge of issues involved in working with diverse populations.
Minimum of 1 year experience working in the shelter setting.
Ability to maintain a positive, cooperative, and professional demeanor.
Excellent oral and written communication skills.
Must be organized, flexible, detail-oriented, and multi-tasking.
Sincere commitment to working independently and responsibly.
A willingness and ability to learn about the complex issues of human trafficking and modern-day slavery.
Knowledge of and experience in supportive counseling, crisis intervention, and conflict resolution techniques.
Appreciation of sensitive confidentiality issues with demonstrated commitment to strengths-based, client-centered practice.
CA driver's license with access to insured car (Good driving record a must).
Physical demands are typical for an office environment, including sitting, reaching, lifting, speaking, hearing, and seeing. Reasonable accommodations will be made.
Please be advised that this position is contingent upon grant funding to the organization.
Due to the high volume of resumes received only qualified candidates will be contacted. NO PHONE CALLS PLEASE.
CAST encourages survivors of human trafficking to apply for all employment opportunities within CAST.
CAST is an Equal Opportunity Employer
Coalition To Abolish Slavery & Trafficking is an equal opportunity employer that is committed to diversity, equity, inclusion, belonging and justice in the workplace.
#J-18808-Ljbffr COALITION TO ABOLISH SLAVERY AND TRAFFICKING
Job Tags
Immediate start, Flexible hours, Shift work, Weekend work, Sunday, Saturday, Afternoon shift, Weekday work,