Telecom Technician II
Who is Epsilon:
Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers.
Epsilon’s headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S.
Why work for Epsilon:
In joining Epsilon’s team, you will have the opportunity to contribute to Epsilon’s business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements.
Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution.
Where you’ll work:
You will be working onsite at the Internal Revenue Service’s Austin, TX location.
Our Customer’s Mission:
Epsilon is partnered with the IRS to assist them with their increased technical support needs as they undergo a nationwide hiring surge. Epsilon’s team members work in tandem with the local IRS technical personnel to provide deskside and network support services to new and current IRS employees.
An average day:
As Telecom Technician II, you will provide end-user telecom support, maintenance and troubleshooting assistance, and coordinate with other IT organizations or vendors to resolve end-user and network incidents. This role also provides on-site incident management support, delivering resolution for local and wide-area network incidents and problems. In this position you will:
Connect directly with your dedicated recruiter, Yolaine, on Epsilon’s careers page.
Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Minorities/Females/Disabled/Vets.
Please click here to review your rights under EEO policy.
If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email [email protected].
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