Job Description

Job Description

Job Description

Are you looking for a fulfilling leadership role with opportunities for growth and development? We’re searching for an experienced housekeeping manager to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping team, ensure their work meets our high standards of cleanliness, and go above and beyond guest expectations to achieve that “wow” factor for repeat business. You must have previous experience in a supervisory role, preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application today! Responsibilities:

• Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas
• Make sure all cleaning equipment is in good working condition and schedule repairs as needed
• Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests
• Handle the hiring and training of housekeeping staff so that they can achieve and exceed our standards of cleanliness and customer satisfaction
• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies

• Over 2 years of experience in guest services or hospitality
• This position requires a high school diploma or GED
• At least 3 years of experience in a senior role in the housekeeping department
• Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
• Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service

The Best Western Plus Dubuque Hotel and Conference Center is a great place to work. Bring your passion for people and guest services to our team and watch your career grow!

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