Job Location : Remote
Note : This position requires an experienced SOC Analyst to provide tier-two triage for IT issues and security incidents. The ideal candidate will lead efforts related to incident handling, analysis, and response coordination while ensuring security best practices are upheld.
This position supports the State of Iowa’s Department of Management (DOM), Security Operations Center (SOC) . The primary responsibility is to provide tier-two triage for IT issues and security incidents. The selected candidate will serve as the primary incident owner , overseeing security incidents from discovery to resolution. Responsibilities include incident tracking, containment, recovery, and response coordination.
The role requires strong analytical and problem-solving skills , along with expertise in firewall management, IDS, policy enforcement, vulnerability assessment, and security monitoring . The candidate will work with diverse teams, ensuring secure IT environments and mitigating security risks effectively.
| Skill Required / Desired Years of Experience | ||
| Systems Security Certified Practitioner (SSCP), CompTIA Security+, CompTIA Cybersecurity Analyst (CSA+), or equivalent certification | Required | 5+ years |
| Strong understanding of security technologies (firewall, IDS, policy management, security processes) | Required | 5+ years |
| Solid knowledge of common attack vectors, penetration methods, and countermeasures | Required | 5+ years |
| Knowledge of conflict resolution and incident escalation | Required | 5+ years |
| Ability to work with customers to balance confidentiality, integrity, and availability | Required | 5+ years |
| Ability to resolve complex issues requiring sophisticated analytical thought | Required | 5+ years |
| Strong communication skills (oral and written) for technical and non-technical audiences | Required | 5+ years |
| Proven ability to work with diverse teams and translate technical details into business context | Required | 5+ years |
| High integrity and commitment to fostering a diverse working environment | Required | 5+ years |
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