Job Description
Salary: Salary - $55,000 - $88,000 DOE
Onsite Logic: Security Alignment Engineer
Do you have a passion for cybersecurity and a knack for solving technical challenges? Are you a detail-oriented individual who thrives in a fast-paced environment? If so, then Onsite Logic wants you!
About the Role
We are growing fast and are looking to add a motivated person with awesome people skills, strong communication abilities, and most importantly, the desire to help others and make a real difference with clients needs. Our clients rely on us for their day-to-day technology needs along with strategic planning and management of their technology infrastructure. This is a role that is perfect for someone with great attention to detail and a security focused mindset who wants an entry level role in IT and Managed Services.
As a Security Alignment Engineer at Onsite Logic, you will play a critical role in safeguarding our clients' IT infrastructure. You will lead intermediate security alignment reviews, ensure adherence to our rigorous standards, and provide technical support to end-users.
Responsibilities:
Lead Security Alignment Reviews: Conduct comprehensive audits for mid-sized clients, identifying and mitigating intermediate technical risks. You'll then provide actionable recommendations to enhance their security posture.
Standards Champion: Independently manage and maintain the company's IT security standards library. This includes keeping documents current, incorporating new best practices, and seamlessly distributing updates to internal teams.
Technical Support Rockstar : Provide intermediate technical support to end-users by resolving tickets efficiently and expertly. Utilize documented Standard Operating Procedures (SOPs) to ensure consistent and high-quality service.
Process Improvement Advocate: Continuously analyze our processes and proactively suggest improvements to streamline workflow and maximize efficiency.
Documentation Guru: Maintain detailed and accurate client technical documentation with a focus on 98% accuracy.
vCIO Collaboration: Conduct regular vCIO review meetings with clients, fostering open communication and building strong relationships.
Qualifications:
College degree in Information Technology or equivalent experience (preferred)
3-5 years of IT Help Desk experience (preferred)
Advanced knowledge of cybersecurity concepts and best practices
Strong experience working with IT ticketing systems (e.g., ServiceNow, Jira)
CompTIA A+ and Network+ certifications (preferred)
Excellent analytical and problem-solving skills
Strong communication and interpersonal skills
Meticulous attention to detail with a commitment to accuracy
Ability to work independently and manage multiple tasks simultaneously
Success Metrics:
Successfully complete technology alignments on assigned dates (>95%)
Reduce reactive tickets from assigned clients by 15% quarter over quarter
Implement at least two best practice improvements per quarter
Maintain a documentation accuracy rate of 98%
Benefits:
Competitive salary and benefits package
Opportunity to work in a dynamic and collaborative environment
Ongoing training and professional development opportunities
Be part of a team dedicated to client success
Salary - $55,000 - $88,000 DOE
Ready to Join Our Team?
If you're a detail-oriented IT professional with a passion for security, we encourage you to apply!
Onsite Logic: Empowering businesses through secure IT Solutions.
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