Job Description

Summary

Job Description

*2023 Winner of Lancaster Newspaper Reader's Choice 'Best Family Practice' & 'Best Family Physician'*

LOCATION: Lancaster, PA

HOURS: Full-time 40 hours per week

O FFICE HOURS: Monday-Thursday 8:00am-9:00pm

Friday 8:00am-5:00pm

Saturday 8:00am-12:00pm

POSITION SUMMARY: To provide nursing services to patients at a provider’s office. Patient care includes care to patients in following age group: pediatric (infant to 12 years), adolescent (13 to 17 years), adult (18 to 64 years) and geriatric (over 64 years).

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Provides clinical advice by phone/electronic correspondence based on clinical judgments and/or triage protocols in accordance with regulatory requirements and standards of practice. Consults with provider as necessary.
• Provides patient specific education including but not limited to preventive care, chronic disease management, acute diagnosis, medications and other areas pertinent to patient outcomes.
• Prepares patient for visit by using appropriate rooming standards tool.
• Administers injections and medications as prescribed by the provider and in accordance with department protocol, regulatory requirements and standards of practice. 
• Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider.
• Performs Point of Care Testing, including but not limited to hearing, flu, urine and strep tests.
• Collects blood or other laboratory specimens and prepares them for further testing.
• Authorizes prescription refills as instructed by the provider.
• Assists with test tracking and monitoring overdue results.
• Removes sutures and changes dressings on wounds as necessary.
• Assures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure.
• Assists provider and patient in reviewing and revising care plans and assesses patient progress. Follows up with patient between visits as necessary.
• Assists with proactive outreach for patients requiring preventive and chronic disease services.
• Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.
• Assists in coordination of referrals, education and community resources.
• Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.
• Participates in daily huddles with the provider.
• Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors and colleagues. Communicates with all patients, visitors and colleagues in a professional manner while keeping customer service a top priority. 
• Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Performs various front office responsibilities as necessary.
• May require some regional travel - valid driver's license is required if traveling.
• Participates in the on-call responsibilities for this position as required. 
• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• Completion of a LPN or a RN educational program
• Current licensure as a Registered Nurse (RN) or Licensed Practical Nurse (LPN), issued by the PA State Board of Nursing
• AHA CPR/BLS certification required within 30 days of hire .
• This role requires occasional regional travel. Ability to travel to multiple sites is required.

PREFERRED QUALIFICATIONS:

• One (1) to Two (2) years of nursing experience in a primary or specialty care physician’s office.
• Prior triage, emergency room, cardiac care, intensive care or other related specialty nursing experience.

Benefits At A Glance:

PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

• 100% Tuition Assistance at The Pennsylvania College of Health Sciences
• Paid Time Off and Paid Holidays
• Shift, Weekend and On-Call Differentials
• Health, Dental and Vision Coverage
• Short-Term and Long-Term Disability
• Retirement Savings Account with Company Matching
• Child Care Subsidies
• Onsite Gym and Fitness Classes

Disclaimer

PENN MEDICINE LANCASTER GENERAL HEALTH   is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH   is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH   via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH , and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH   as a result of the referral or through other means.

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