Job Description

CLINIC: ANIMAL CLINIC OF MONETT

ABOUT US!

Animal Clinic of Monett is looking for a Practice Manager at our Monett, MO location to add to our mixed practice. Established in 1989, the Animal Clinic of Monett is a 6 DVM, fast-paced, true mixed-animal practice located in southwest Missouri. Our practice mix is 55% bovine (Beef 45% and Dairy 10%) and 45% companion animal. In addition, we also provide veterinary services to Joplin Regional Stockyards where we maintain an office on premise. Our clinic provides the best and most comprehensive medical, surgical and production care for our patients and customers.

We are looking for an enthusiastic, hard-working, and team-oriented individual who is engaged in advancing the practice and themselves. We are an innovative and energetic group of veterinarians and support staff with a friendly work environment. Along with the 6 DVM's, we also have 32 support staff ranging in positions such as Front Desk staff, Kennels, Stockyards Technicians, Inventory/Warehouse Associates, Veterinary Technicians, etc!

The practice manager is the key leader for all support teams within the clinic. Leadership responsibilities will include coordination of all office operations and implementation of processes that ensure superior customer and patient experience. A successful practice manager will take ownership of building, developing, and maintaining a successful team. The PM will continually model a willingness to improve team dynamics, promote a positive work culture, and drive operational excellence.

ACM is a partner with Heritage Vet Partners. HVP is the nation’s leading veterinary partnership specializing in mixed/large animal practices. We believe there is great value in the legacy, customer relationships, brand, culture and team that you have built. Our goal is to provide services and support around the foundation you have developed. Most importantly, we believe that together we can best meet the changing needs of the customers and industries that we serve. We are very excited about the future of mixed and large animal practice and want our partnering practices and veterinarians to enjoy the success of Heritage Vet Partners. HVP currently has locations in Nebraska, Wisconsin, Missouri, Ohio, Virginia, Indiana, Iowa, Kansas, Minnesota, Michigan, Texas, and West Virginia! 

RESPONSIBILITIES:

• Direct office activities and functions to maintain efficiency and compliance with company policies
• General practice communication - between DVM's, team leads, clinic support teams, and HVP leadership
• Provide support to the front desk staff, including scheduling appointments, product sales/billing, inventory ordering/counting and PO entry, bank deposits, filing, office supply ordering, and overall cleanliness and organization of front desk area
• Create and maintain schedules for all employees
• Accounting reporting to HVP and monthly expense report review/approvals
• HR duties to include hiring and onboarding, performance appraisals, personnel documentation, timecard reviews, externship coordination
• Perform other related duties as assigned

REQUIRED SKILLS/ABILITIES:

• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Great customer service and interpersonal skills
• Ability to prioritize tasks
• Ability to function well in a high-paced and at times stressful environment
• Extensive knowledge of office management procedures
• Basic understanding of how to operate standard business equipment
• Proficient with Microsoft Office Suite or related software

EDUCATION AND EXPERIENCE:

• Business background, ideally with leadership experience
• High school diploma or equivalent required; Associates degree in office or business administration, or related field preferred
• At least three years of administrative and clerical experience required
• Experience with POS or ERP systems a plus
• Experience in the veterinary field is a plus, but not mandatory

PHYSICAL REQUIREMENTS: 

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 40 pounds at times. 

BENEFITS

HVP offers a full benefits package, including health insurance, vision, dental, and life insurance, long and short term disability, critical illness and accident insurance, and GAP insurance. We also offer Flexible Spending Accounts as well as Health Savings Accounts. A generous paid time off policy allows our employees the flexibility they need for work/life balance. HVP invests in your future by offering a company sponsored 401k plan with employer match, along with access to a financial planner!

Along with the above, other perks include the option for career advancement, professional development, and continuing education.

PRACTICE AREA

Southwest Missouri offers ample outdoor activities to the wildlife or water enthusiast. Table Rock Lake, known for its crystal-clear waters, is only a 40-minute drive. In the heart of Monett, we have a brand-new YMCA featuring indoor pools, outdoor pool and recreational classes. If you’re in the mood for a night out, Joplin (pop 50K+) and Springfield (125K+) are less than an hour away offering great restaurants and shops. Springfield is also the home of the original Bass Pro Shop. This is a popular must-see tourist attraction. If you’re looking for a day trip, Branson is just over an hour drive. This popular tourist destination draws millions of visitors each year. Known as the live entertainment capital of the world for its variety of live shows & music covering just about every genre, your choices are endless. The Ozark Mountains’ incredible scenic views are a draw for the outdoor enthusiast who is ready for adventure. From southern down home comfort food to fine dining, this city has you covered. For more information about Monett, visit / .

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