Job Description

Are you a driven and entrepreneurial mortgage professional looking for a company that sets you up for success? At F5 Mortgage, we’re reshaping the mortgage industry with a client-first approach, cutting-edge technology, and commitment to helping our team members thrive. If you’re ready to grow your business, supported by live inbound leads and a team that’s focused on your success, we want to hear from you! Why Join F5 Mortgage? • Work Anywhere: This is a fully remote position, so you can build your career from the comfort of your home while being part of a collaborative and energetic team. • Inbound Leads: Say goodbye to cold calling! We provide a steady stream of live inbound leads, so you can focus on what you do best—helping clients find the best mortgage solutions. • Comprehensive Support: You’re never on your own. Benefit from strong leadership and team support, including loan assistants and processors dedicated to ensuring smooth transactions for your clients. • Unlimited Growth Potential: At F5 Mortgage, we’re growing fast and so can you. We offer unmatched opportunities to expand your business and develop your career in a company that’s leading the way in the mortgage industry. Responsibilities: Lead Management and Conversion: • Efficiently handle live inbound leads provided by F5 Mortgage to expand your client base. • Strategically nurture leads to convert prospects into loyal clients through excellent service and follow-up. Rate Shopping and Negotiation: • Shop for competitive mortgage rates and terms across a wide network of lenders to deliver tailored solutions for each client. • Leverage expertise to negotiate optimal terms, balancing client needs with lender requirements. Client Consultation and Education: • Guide clients through mortgage options, explaining various loan products, funding sources, and their suitability for specific situations. • Educate clients on the homebuying or refinancing process and lending guidelines, empowering them to make confident financial decisions. Application Management: • Submit complete and accurate application files to lenders on behalf of homeowners, ensuring all necessary documentation is collected, verified, and organized. • Monitor the loan process to ensure timely progress and resolution of potential challenges. Industry Expertise and Compliance: • Stay updated with the latest mortgage industry trends, regulatory changes, and lending rate sheets. • Ensure all activities comply with state and federal regulations, as well as company policies. Relationship Building: • Build and maintain strong referral relationships with real estate agents, financial advisors, and other industry professionals to generate ongoing business opportunities. • Cultivate lasting connections with mortgage lenders and banking partners to expand lending options. Process Coordination: • Collaborate with mortgage professionals such as processors, account executives (AEs), and realtors to ensure smooth workflow and timely closings. • Act as a liaison between clients and other stakeholders to address questions and resolve issues throughout the process. Client Experience and Follow-Up: • Provide personalized service and support to ensure each client feels valued and informed. • Conduct regular follow-ups with clients post-closing to build long-term relationships and gather feedback. Problem-Solving: • Identify and overcome obstacles in the loan process, demonstrating resourcefulness and critical thinking to deliver solutions that benefit clients. Sales and Growth Mindset: • Proactively seek new opportunities to expand your client base, leveraging marketing tools, networking events, and community involvement. • Contribute to F5 Mortgage's growth by meeting or exceeding individual and team performance goals. Technology Utilization: • Utilize company-provided CRM tools, online applications, and other technology to manage leads, track loan progress, and communicate effectively with clients and partners. Team Collaboration: • Work closely with the F5 Mortgage Client Care Team to ensure clients receive timely updates and exceptional support. • Share insights and strategies with team members to foster a culture of excellence and innovation. Qualifications: • Up to date NMLS licensure or National Association of Mortgage Broker license or certification is required • Have a strong understanding of loan products and loan process from origination to close • Exceptional communications skills, time-management and analysis skills, and independently resourceful • Advanced computer skills including MS office, and loan origination software About Company: At F5 Mortgage, our loan generation processes are unmatched, providing you with the ultimate opportunity to thrive. We've meticulously developed a seamless plug-and-play system that sets you up for success, eliminating the need for cold calling, relentless outbound dialing, restrictive "call blocks," or desperate referral seeking. Say goodbye to those outdated methods! Boundless Live Transfer Leads: Benefit from a consistent flow of high-quality inbound leads delivered directly to you, allowing you to focus on what you do best – closing deals.Innovative and Supportive Environment: Be part of a team that values innovation and refreshing approaches, ensuring you stay ahead of the competition.

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