Medical Receptionist Job at Mastech Digital, Boston, MA

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  • Mastech Digital
  • Boston, MA

Job Description

Key Responsibilities:

Job Summary:

The Occupational Health Office Coordinator ensures smooth clinic operations through administrative support, patient scheduling, front-desk management, and record maintenance. This role also supports Workers’ Compensation workflows and enterprise-level tasks as needed.

Key Responsibilities:

  • Manage front-desk operations: greet customers, schedule appointments, and handle phone/email inquiries.
  • Maintain accurate health records and enter data into systems like Epic and PeopleSoft.
  • Ensure HIPAA compliance for patient privacy and records management.
  • Support Workers’ Comp processes and onboarding workflows.
  • Coordinate communication between customers and clinical staff.
  • Adapt to changing priorities while meeting deadlines in a busy environment.

Qualifications:

  • High school diploma required; associate degree preferred.
  • 1+ year of administrative experience (healthcare experience a plus).
  • Proficiency in Microsoft Office; knowledge of Epic is a bonus.
  • Strong organizational, communication, and customer service skills.
  • Ability to multitask and work independently under pressure.

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