Job Description

Job Description

Job Description

Salary:

Role Mission

We are seeking a highly motivated and experienced Luxury Travel Advisor - Africa Specialist to join our team. This role involves servicing the clients of our travel agency partners, who cater to luxury clientele. As a Luxury Travel Advisor - Africa Specialist, you will be responsible for building strong relationships, creating bespoke travel itineraries, and exceeding sales targets. This individual must have strong organizational, time-management (this role is high volume), and relationship-building skills.

Please Note: this is a fully remote position. We are seeking individuals based in the United States willing to work EST hours.

Who Are We?

Planning and managing a 5-star vacation from scratch requires expertise, cleverness, and a genuine passion for detail. That's what UJV is all about. UJV is a service-driven team of experts that work behind the scenes, engineering luxury travel experiences for advisors globally, so they can grow their business and fully satisfy their exclusive clients.

We are the luxury travel advisors right hand. How?

• UJV is a team of travel experts that advises and supports luxury travel advisors worldwide.
• We work behind the scenes as allies of top luxury travel advisors, to offer a 5 Star experience for their clients.
• We offer travel advisors the knowledge and tools needed to grow their business and better serve their exclusive clients.
• We offer an experience-centered service based on passion, expertise, integrity
• and attention to detail.
• We are willing to do the hard work in order to see our clients shine.

You Will

• Act as the primary point of contact for our partner travel agencies and their luxury travel clients, providing personalized, attentive, and informative services.
• Utilize persuasive skills and strong closing techniques to convert leads into bookings.
• Create bespoke luxury travel itineraries tailored to the client's preferences, ensuring a seamless and unforgettable travel experience.
• Exhibit strong drive and motivation to handle a high volume of leads and consistently exceed targeted goals.
• Proactively address client inquiries, resolve complaints, and manage any issues that arise during the booking and travel process, ensuring availability to clients at all times.
• Continuously build and strengthen relationships with partner agencies through effective communication, regular updates, proactive follow-ups, and engaging support, encouraging repeat bookings.
• Maintain accurate and detailed records of client interactions, travel preferences, and bookings using our internal CRM system.
• Stay up-to-date with the latest luxury travel trends, destinations, and industry developments to provide informed recommendations to clients.

You Are

• An experienced Travel Agent, specialized in booking Africa itineraries, with 3+ years of proven sales success (Africa must be your passion!). Strong familiarity with Southern Africa is essential, and knowledge of East Africa is a significant advantage.
• Experienced in using the itinerary builder, Wetu (highly preferred)
• Knowledgeable about Margins vs. Markups and how they apply to travel sales.
• A skilled problem-solver, capable of handling challenges and ensuring seamless client experiencesyou will be their main point of contact while traveling.
• A relationship-driven sales expert with a strong track record of exceeding sales targets.
• Exceptionally organized and able to manage multiple tasks and priorities effectively.
• Detail-oriented, with the ability to provide personalized recommendations tailored to client preferences.
• Tech-savvy, with experience using CRM systems and travel reservation software.
• Self-motivated and able to work both independently and collaboratively as part of a team.

If you are a highly motivated and passionate individual with a strong background in sales and luxury travel focused in the African region, we invite you to apply for this exciting opportunity. Join our team and be part of creating unforgettable African-Inspired luxury travel experiences for our discerning clients.

Job Tags

Similar Jobs