Genesis10 is currently seeking an ENTRY LEVEL - Network Technician with our client in the transportation industry located in Dallas, TX. This is a for this 12-month contract job opportunity. Description: Provides entry level technical support for the enterprise network. Administers the enterprise network and provides technical expertise to internal/external contacts in a 24 hour 7 days a week operation. Administers the Agency's cabling plant. Responsibilities: Performs installation, configuration, and management of the enterprise network. Provides Tier 1 support for the enterprise network; including network switches, routers, wifi, firewalls, and vpn. Provides cable plant design, installation, and maintenance, mobile device distribution and administration, and UPS maintenance. Addresses and resolves technical issues with internal/external customers, including assisting with problems escalated beyond Tier 0. Develops and maintains precise documentation for the Enterprise network, the Agency's cellular wireless program, and the Agency's cabling plant. Prepares reports and presentations for management review. Adheres to enterprise strategies and plans for network administration and security. Prepares and maintains device configuration, including routine backups, long-term archives, and disaster recovery support. Collaborates in the development and deployment of the Disaster Recovery Plan. Adheres to Telecommunications Industry Association (TIA) and Building Industry Consulting Service International (BICSI) standards and guidelines. Participates in change management and incident review as needed. Document changes and actions in change management system and ticketing system. Monitors and analyzes enterprise network performance and security. Ensures that network performance supports enterprise applications. Develops and implements network performance and security improvements. Provides remote support as necessary. Performs other duties as assigned. Requirements: 1-2 years of professional IT experience A+ Network certification preferred. Telecommunications Industry Association (TIA) knowledge and Building Industry Consulting Service International (BICSI) knowledge preferred. Ability to demonstrate a working knowledge of enterprise network hardware, software, and associated equipment. Ability to work variable work hours. Available in the event of required emergency response. Exemplary analytical and creative skills to find solutions to technical problems. Friendly, clear and courteous communicator (written and oral) who enjoys being an active member of a technical team focused on providing highly valued solutions to critical business customers and technical peers at all levels, both inside and outside of the company. Ability to meet the expectations and requirements of internal and external customers. Receives first-hand customer information and uses it for improvements in products and services. Establishes and maintains effective relationships with customers and gains their trust and respect. Ability to quickly find common ground and solve problems for the good of all. Can represent his/her own interests and yet be fair to other groups. Easily gains trust and support of peers. W2 Status: Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Genesis10 - Contract & Perm/Direct Hire Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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