Entry Level Customer Enrollment Specialist Job at Mind Sculpt Inc, West Hollywood, CA

ZkJFOTJ2NktwV0MxdzlzK2g5Mk9sb1QvdWc9PQ==
  • Mind Sculpt Inc
  • West Hollywood, CA

Job Description

Mindsculpt is seeking a zealous Entry Level Customer Enrollment Specialist to join our team!

 

We have made our mark by creating strong, personalized connections between our clients’ brands and our valued customer base. Our company primarily works with TruConnect, a government-funded program that provides eligible customers with affordable, accessible phone services. We pride ourselves on the fact that we are able to make a difference in customers’ lives and the community every day! This is entirely made possible by our dedicated team of Entry Level Customer Enrollment Specialists. Our Entry Level Customer Enrollment Specialists embody the highest level of professionalism and ensure each customer feels seen and heard. An ideal candidate for this role will possess a passion for customer service and a drive for making a difference in the lives of others. If this sounds like you, APPLY TODAY!

 

What sets our company apart from the competition is our commitment to our team’s growth and development. Every Customer Enrollment Specialist starts from the entry level and is cross-trained in the following areas:

  • Customer Relationship Management (CRM)
  • TruConnect product and service offerings
  • Customer Enrollment & Account Management
  • Complaint Resolution
  • Compliance & Standards
  • Leadership Development
 

What the Entry Level Customer Enrollment Specialist does:

  • Collect information from candidates and qualify them for the TruConnect program
  • Explain program requirements accurately, follow up with clients to ensure you are meeting their needs, and collect all documentation needed for enrollment
  • Provide guidance and recommendations to applicants and prospective candidates
  • Support the Entry Level Customer Enrollment Specialist team by accurately updating and reviewing customer account information
  • Empathize with customers’ concerns and find satisfactory resolutions to any complaints that may arise
  • Attend daily meetings alongside fellow Entry Level Customer Enrollment Specialists to sharpen customer service skills and ensure a thorough understanding of the program
 

What we are looking for in an Entry Level Customer Enrollment Specialist:

  • Must be 18 years of age +
  • A high school diploma or equivalent
  • 1-2 years of experience in customer service, sales, or a relevant customer-facing role
  • Excellent relationship-building skills and the ability to empathize with customers
  • Willingness to work both independently and as part of a team
  • A history of volunteering or fundraising is a plus!
 

This role is an entry level position with significant opportunities for advancement. Please note that the position requires travel to our onsite location in Los Angeles.

#LI-Onsite

Job Tags

Full time,

Similar Jobs

Petsmart

Retail Sales Associate Part Time Job at Petsmart

 ...RETAIL SALES ASSOCIATE ABOUT OUR STORES: Working at PetSmart is not a job, its a community of those who work together for the love of pets. As a PetSmart Sales Associate , you arent just selling products, youre helping pet parents find the very best solutions... 

LanceSoft

Travel Nurse RN - Clinical Document Improvement Specialist - $2,820 per week Job at LanceSoft

 ...complex acute care setting.\nStrong clinical knowledge and record review skills.\n\n#HCRK About LanceSoft Established in 2000,...  ...Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute... 

KLM Careers

Roofing Estimator Job at KLM Careers

 ...Job Description Job Description The Roofing Estimator will manage multiple projects focusing on design, estimating, owner selections, and execution, ensuring the best customer experience with transparency, excellence, and integrity at the core. This role goes beyond... 

Ruan Transportation Management Systems

Home Daily CDL Truck Driver Job at Ruan Transportation Management Systems

 ...Activity-based pay package of $0.758 per mile and $24.47 per stop. Earn an average of $65,000 - $70,000 per year while getting paid weekly. Schedule Be home daily schedule with overnight driving. You will have split days off, typically with 1 weekend day off!... 

Tanaq Government Services

General Cleaner / Custodian Job at Tanaq Government Services

 ...shareholders. About the Role We are seeking a full-time General Cleaner / Custodian to perform janitorial services at the Orville...  .... The General Cleaner will be responsible for all basic cleaning in and around office buildings. This includes, but is not limited...