Entry Level Customer Enrollment Specialist Job at Mind Sculpt Inc, West Hollywood, CA

ZkJFOTJ2NktwV0MxdzlzK2g5Mk9sb1QvdWc9PQ==
  • Mind Sculpt Inc
  • West Hollywood, CA

Job Description

Mindsculpt is seeking a zealous Entry Level Customer Enrollment Specialist to join our team!

 

We have made our mark by creating strong, personalized connections between our clients’ brands and our valued customer base. Our company primarily works with TruConnect, a government-funded program that provides eligible customers with affordable, accessible phone services. We pride ourselves on the fact that we are able to make a difference in customers’ lives and the community every day! This is entirely made possible by our dedicated team of Entry Level Customer Enrollment Specialists. Our Entry Level Customer Enrollment Specialists embody the highest level of professionalism and ensure each customer feels seen and heard. An ideal candidate for this role will possess a passion for customer service and a drive for making a difference in the lives of others. If this sounds like you, APPLY TODAY!

 

What sets our company apart from the competition is our commitment to our team’s growth and development. Every Customer Enrollment Specialist starts from the entry level and is cross-trained in the following areas:

  • Customer Relationship Management (CRM)
  • TruConnect product and service offerings
  • Customer Enrollment & Account Management
  • Complaint Resolution
  • Compliance & Standards
  • Leadership Development
 

What the Entry Level Customer Enrollment Specialist does:

  • Collect information from candidates and qualify them for the TruConnect program
  • Explain program requirements accurately, follow up with clients to ensure you are meeting their needs, and collect all documentation needed for enrollment
  • Provide guidance and recommendations to applicants and prospective candidates
  • Support the Entry Level Customer Enrollment Specialist team by accurately updating and reviewing customer account information
  • Empathize with customers’ concerns and find satisfactory resolutions to any complaints that may arise
  • Attend daily meetings alongside fellow Entry Level Customer Enrollment Specialists to sharpen customer service skills and ensure a thorough understanding of the program
 

What we are looking for in an Entry Level Customer Enrollment Specialist:

  • Must be 18 years of age +
  • A high school diploma or equivalent
  • 1-2 years of experience in customer service, sales, or a relevant customer-facing role
  • Excellent relationship-building skills and the ability to empathize with customers
  • Willingness to work both independently and as part of a team
  • A history of volunteering or fundraising is a plus!
 

This role is an entry level position with significant opportunities for advancement. Please note that the position requires travel to our onsite location in Los Angeles.

#LI-Onsite

Job Tags

Full time,

Similar Jobs

Dairy Farmers of America

CDL-A Tanker Driver - Henderson Job at Dairy Farmers of America

 ...Wholesome" at Dairy Farmers of America - the leading milk marketing cooperative and dairy food processor within the United States. Our drivers transport raw milk from farm to processing plants. We are passionate about the farmer-owners, the dairy industry, and supplying... 

Mr. Cooper

2025 Virtual Summer Intern Program - Junior UX Design Intern (Xome) Job at Mr. Cooper

 ...Now, you might be wondering; how exactly do you pronounce Xome? Simple. ZOM (like home, if it started with a z)! A Junior UX Designer Intern supports user research, wireframing, and prototyping efforts while assisting with UI design and usability testing. The role involves... 

AC Corporation

Pipe Welder Job at AC Corporation

 ...Pipe Welder This employee will perform in the field and as necessary in the shop. Currently travel up to 25% of time and will work some non-local jobs for 3-week period time frames. Qualifications Must have ability to weld to a qualified procedure using SMAW... 

Marshalls

Store Manager Job at Marshalls

 ...All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone... 

AMERICAN HERITAGE SCHOOLS- Broward Campus

Academic/College Advisor Job at AMERICAN HERITAGE SCHOOLS- Broward Campus

 ...Job Description Job Description American Heritage Schools is currently accepting applications for an Academic/College Advisor- Permanent Substitute. Benefits Include: ~100% free tuition for all employees eligible children *~50% discount for Summer Education...