Job Description

Graveyard Dispatcher

Full time | Full Benefits | Onsite

About the company and opportunity:

• Service organization with over 30 years in the business
• Family-owned with a strong family-oriented environment
• Employees feel valued and they offer autonomy in your work
• Stable and reputable- They care about quality and customers
• Competitive paid time off offered!
• Work alongside a dynamic and fun group

Overview of the Dispatcher role:

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Preferred requirements for the Dispatcher:

• Proven experience as dispatcher or customer service position
• Experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Outstanding organizational and multitasking abilities

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